Home/Artículos/Zonaser Afiliado, oficina virtual de mutualser EPS para solicitudes de servicios y/o medicamentos

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100 Comments

  1. Anónimo 17 de octubre de 2023 at 16:49 - Reply

    solicitud de historia clinica

    • Anónimo 18 de junio de 2024 at 19:06 - Reply

      Se demoran mucho para darme la actorisación de mis examenes y ecografia q me tengo q realizar ya pasaron los 3 dias q me dieron de espera por fabor espero su respuesta

  2. Miguel cervantes 31 de octubre de 2023 at 06:11 - Reply

    Cómo transcribo una incapacidad? Las otras EPS desde la app se puede transcribir, mutual no tiene esta opción para poder agilizar desde la web este proceso

  3. Anónimo 22 de noviembre de 2023 at 11:30 - Reply

    BUENOS DIAS NECESITO UN ASESOR DE MUTUALSER UN NUMERO TELEFONO

  4. SAUL ROMERO 22 de noviembre de 2023 at 11:32 - Reply

    BUENOS DIAS NECESITO UN ASESOR DE MUTUALSER UN NUMERO TELEFONO

    • Sugey Castilla Herrera 12 de abril de 2024 at 19:00 - Reply

      Solicitar una historia clínica de los dos últimos años

      • Anónimo 14 de noviembre de 2024 at 07:47 - Reply

        Hola

        • LEYDIZ Acosta 22 de noviembre de 2024 at 09:54 - Reply

          Buenos días para solicitar portabilidad permanente de la EPS para Bogotá

        • Jiovi 26 de diciembre de 2024 at 21:04 - Reply

          Saludos, por favor necesito la autorización para un medicamento. Apixaban de 5mg esta agotado en farmaplus. Que debó hacer.

    • German senior muñoz 19 de noviembre de 2024 at 08:29 - Reply

      Buen dia. .
      Necesito por favor que me ayuden a que la trasnportafoea Exxe. Me envie mi entrega de nedicamento al dimicilio . Hay un PQRD que esta aprobado y tiene fecha de entrega del dia 16 de noviembre y aun no llega .el paciente . Cecilia Villa cedula 22809704 de csrtagena….el pacinete es epilectico tima LAMOTRIGINA de 100mg. Y TEGRETOL DE 400mg. Por favor le urge la entrega de parte de Mutual a la transportadora que ha pasado con el envio o entrega

  5. Anónimo 30 de noviembre de 2023 at 12:03 - Reply

    Buenas tardes, Cual es el procedimiento para radicar incapacidades de afiliados a esa EPS

  6. Anónimo 3 de enero de 2024 at 15:38 - Reply

    Y que actualizaron a app, pero ahora no se puede radicar autorizaciones de servicio, mejoren, o es para que uno no pueda utilizar los servicios a que tengo derecho por ser contributivo,

  7. Anónimo 5 de febrero de 2024 at 15:01 - Reply

    No puedo colocar los datos para autorización de medicamento fuera del post

  8. Marlene Rodríguez 26 de febrero de 2024 at 14:46 - Reply

    La verdad es que para decir que prestan una atención sin tanta vueltas dan demasiadas ya la mayoría de esos tiene habilitada la opción de autorizar desde la app o plataforma acá aún no se por donde realizar ese procedimiento o si se puede hacer.

  9. Anónimo 19 de marzo de 2024 at 14:57 - Reply

    BUENAS TARDES, SOLICITO EL CAMBIO DE IPS POR INCONFORMIDAD CON EL SERVICIO PRESTADO POR LA ACTUAL IPS NECESITO COMUNICARME CON UN ASESOR QUE ME BRINDE INFORMACIÓN, QUEDO ATENTA A SU RESPUESTA

  10. benigna padilla 22 de marzo de 2024 at 10:59 - Reply

    como hago para que me traigan los medicamentos a mi lugar de residencia

  11. benigna padilla 22 de marzo de 2024 at 11:00 - Reply

    como hago para que me traigan mis medicamentos a mi lugar de residencia

    • Nestor Ballestero atensio 5 de agosto de 2024 at 10:29 - Reply

      Nesesito autorizar unos medicamentos porfavor dapaglifozina 10 miligramos

  12. Ludis rico Baquero 25 de marzo de 2024 at 14:54 - Reply

    Como hago para que me autorisen un paquete para hacerme todos los esamenescorepondiente soy dibetica

    • Alex h Méndez 23 de agosto de 2024 at 08:01 - Reply

      Como hago para que la farmacia me entreguen los medicamentos

  13. Anónimo 1 de abril de 2024 at 11:23 - Reply

    COMO DESCARGO UN CERTIFICADO DE AFILIACION

  14. argenida diaz corpas 9 de abril de 2024 at 10:14 - Reply

    Buenos dias, como transcribo una incapacidad? Las otras EPS desde la app se puede transcribir, mutual no tiene esta opción .

  15. Anónimo 15 de abril de 2024 at 15:06 - Reply

    Buenas tarde como hago para vincular amos hijo ala EPS porque voy ala oficina de MUTUALSER y siempre me dicen q tengo q esperar

  16. Anonimo 30 de abril de 2024 at 10:35 - Reply

    Buenas tardes como hago para solicitar el carnet de vacuna de mi hija nuevament qur se me extravio

  17. Anónimo 1 de mayo de 2024 at 16:52 - Reply

    como puedo apartar una cita medica por medio de la pagina web

  18. Anónimo 25 de mayo de 2024 at 22:17 - Reply

    Tengo más de una semana esperando que me den las órdenes y estoy embarazada y nada ni medicinas nada de lo que me mandaron hacer me eh podido hacer porque no responden a nada

  19. Leidys ceveriche 27 de mayo de 2024 at 08:59 - Reply

    Hola buenas días estoy esperando respuesta de los certificados de datos desde la fecha de afiliación asta la fecha actual requisito que me exige la policía,solicite esto desde el dia 17 de mayo y todavia no tengo respuesta

  20. carmen 17 de junio de 2024 at 14:35 - Reply

    buenas tardes soy d ela costa y necesito pedir el traslado de Bogota soy adulto mayor como gao

  21. Anónimo 18 de junio de 2024 at 15:27 - Reply

    ASUNTO URGENTE. SOLICITO NÚMERO DE ASESOR PARA EMPLEADORES

  22. Anónimo 2 de julio de 2024 at 10:00 - Reply

    buen dia necesito saber mi ips primaria mi numero de documento es cc 1143243482 JAIR SANTIAGO ESCORCIA SANTANA

  23. Anónimo 6 de julio de 2024 at 13:15 - Reply

    Por qué no puedo hacer traslado de IPS?
    Me encuentro en Bogotá.

  24. Alexandra Trujillo 12 de julio de 2024 at 08:50 - Reply

    Buenos dias,
    solicito de manera urgenete un estado de cuenta de la EPS para la Cooperativa de Ahorro y Credito Unimos

    gracias, espero resuesta pronta

  25. Alexandra Trujillo 12 de julio de 2024 at 08:52 - Reply

    Buenos dias

    solicito de manera respetuosa un estado de cuenta de la EPS para la Cooperativa de Ahorro y Credito Unimos

    gracias, espero pronta respuesta

  26. Anónimo 12 de julio de 2024 at 21:31 - Reply

    Como puedo desafiliarme, estoy embarazada y quiero cambiar de eps. Espero su pronta respuesta. Gracias

  27. Yuleinys Hernandez 19 de julio de 2024 at 06:39 - Reply

    buenos días, por favor necesito un certificado ado de afiliación inmediato y no me deja ingresar a la app, pésimo servicio

  28. Anónimo 1 de agosto de 2024 at 07:11 - Reply

    buenos días tengo varios días esperando que me autoricen una colondoscopia y nada que me la autorizan ya he mandado los datos al número de wuaza que me dieron y nada que me mandan respuesta por que juegan con la salud de las personas de esa manera esa colondoscopia es urgente por que tengo mucho dolor abdominal si le van a dar un número de teléfono a uno para solicitar que le autoricen los exámenes aúna persona lo lógico es que le manden respuesta aún pero ni siguiera los miran

  29. ZAP 26 de agosto de 2024 at 11:01 - Reply

    Zaproxy dolore alias impedit expedita quisquam.

  30. sandra isabel salas seña 2 de septiembre de 2024 at 18:18 - Reply

    como radico una incapacidad cuales son los pasos

    • Juan Gamarra 27 de septiembre de 2024 at 09:43 - Reply

      Buenos días , un cordial saludo
      Sería tan amable de regalarme un número de celular o correo electrónico para enviar una incapacidad

  31. Juan Gamarra 27 de septiembre de 2024 at 09:45 - Reply

    Buenos días , un cordial saludo
    Sería tan amable de regalarme un número de celular o correo electrónico para enviar una incapacidad

  32. jerri Camargo jimenez 15 de octubre de 2024 at 11:36 - Reply

    es imposible que contesten las hptas líneas telefónicas… que estrés nunca contestan y nunca responden…

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  35. Anónimo 14 de noviembre de 2024 at 14:07 - Reply

    Buenas tardes. Necesito pasarme a contributivo, como hago?

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  37. Wendy Jiménez 1 de diciembre de 2024 at 13:47 - Reply

    Buenas tardes nececito hacer una portabilidad

  38. GLEINY LUCIA MENDOZA SEPULVEDA 2 de diciembre de 2024 at 20:39 - Reply

    Buenas noches quiero saber que debo o como hago para tramitar una incapacidad. Yo me accidente y me atendió una EPS ahora la caja de compensación no me cancela hasta que mutual ser no me transcriba la incapacidad que me dió la EPS clínica la victoria

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